Welcome to Tanaya. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Use of Website

By using this website, you confirm that you are at least 18 years old or are using it under the supervision of a parent or guardian. You agree not to misuse the website or engage in any activity that may harm the platform or its users.

Product Information

All products are handcrafted, and slight variations in color, texture, or design may occur. These variations are a natural part of handmade products and not considered defects.

Pricing & Payments

All prices listed on the website are in INR (₹) and are subject to change without prior notice. We accept various payment methods including UPI, debit/credit cards, and net banking through secure payment gateways.

Order Acceptance

We reserve the right to accept or cancel any order at our discretion. In case of cancellation, any payment made will be refunded to the original payment method.

Shipping & Delivery

Orders are processed and shipped as per our Shipping & Delivery policy. Delivery timelines are estimates and may vary due to external factors.

Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchange policy. Please refer to the respective page for detailed information.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Tanaya and may not be used, reproduced, or distributed without permission.

Limitation of Liability

Tanaya shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of any changes.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata.

Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at support@tanaya.in.