We offer returns and exchanges within 7 days of delivery. The product must be unused, in its original condition, and with all packaging intact.
Only unused products in original condition are eligible. Customized or made-to-order items may not be eligible unless damaged.
You can contact us via email or WhatsApp with your order details and reason for return. Our team will guide you through the process.
Yes, we may arrange a pickup depending on your location. In some cases, you may be requested to ship the product back.
Return shipping charges may apply unless the product is damaged or incorrect.
Once we receive and inspect the product, returns are processed within 3–5 business days.
Refunds are initiated after approval and may take 5–7 business days to reflect in your original payment method.
Yes, you can choose an exchange instead of a refund, subject to product availability.
Please contact us within 24 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.
Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.
Sale items may not be eligible for return unless they are damaged or defective.
Our team will notify you via email or WhatsApp once your return request is reviewed and approved.
Tanaya, meaning daughter, celebrates the strength of women. Each piece is handmade with care, carrying the warmth of a mother’s touch and empowering artisans with dignity and pride.
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